Privacy Policy for Mandala

Effective Date: January 2, 2026

Last Updated: January 2, 2026

This Privacy Policy describes how Mandala ("we," "us," or "our") collects, uses, and discloses your information when you use our automated SEO optimization and content generation platform (the "Service").

1. Information We Collect

A. Information You Provide to Us

  • Account Data: Personal identifiers such as your name, email address, and authentication credentials.

  • Product and Business Information: To generate tailored SEO articles, we collect specific data regarding your products or services. This includes, but is not limited to, product descriptions, specifications, pricing, target audience profiles, brand voice guidelines, and unique selling propositions (USPs).

  • Website Metadata: URLs, existing page content, and keyword lists provided for optimization purposes.

  • Billing Information: Payment details processed through secure third-party gateways.

B. Information Collected Automatically

  • Technical Identifiers: IP addresses, browser types, device identifiers, and operating system data.

  • Usage Metrics: Log data regarding how you navigate the Service, feature engagement, and the frequency of article generation.

2. Legal Basis for Processing

We process your information under the following legal frameworks:

  • Performance of a Contract: Processing is necessary to provide the automated SEO services you have purchased.

  • Legitimate Interests: To improve our AI’s contextual understanding of product data and to enhance platform security.

  • Consent: Where you have granted explicit permission for marketing or secondary data uses.

3. How We Use Your Information

We use the collected data for the following purposes:

  • Content Tailoring: We process your Product Information to ensure that AI-generated articles are factually aligned with your business offerings and optimized for relevant search intent.

  • Service Optimization: To refine our proprietary SEO algorithms and improve the linguistic accuracy of our outputs.

  • Account Management: To process payments, provide customer support, and send administrative notices.

  • Compliance & Security: To prevent platform abuse and comply with statutory legal obligations.

4. Data Sharing and Third-Party Disclosure

Mandala does not sell your personal or product information to third parties. We share data only in the following contexts:

  • AI Processing Partners: We may use third-party Large Language Model (LLM) providers to assist in content generation. Data sent to these providers is typically processed under enterprise-grade privacy agreements that prohibit the use of your data to train their public models.

  • Service Providers: Including cloud hosting (AWS/Google Cloud) and payment processors (Stripe).

  • Legal Necessity: When required to comply with a valid legal subpoena or court order.

5. Data Retention and Security

  • Retention: We retain Product Information and Account Data for the duration of your active subscription. Upon account termination, data is deleted or anonymized within 90 days, unless required for legal or tax records.

  • Security: We employ industry-standard encryption (AES-256) for data at rest and TLS/SSL for data in transit. Access to your product data is strictly limited to authorized personnel and automated processes necessary for service delivery.

6. Your Rights

Under applicable laws (such as GDPR or CCPA), you may have the right to:

  • Access and Export: Request a copy of the product and personal data we hold.

  • Correction: Amend inaccurate product specifications or account details.

  • Deletion: Request the permanent removal of your data from our systems.

  • Restriction: Object to the processing of your data for AI training purposes.

7. International Data Transfers

Information collected by Mandala may be stored and processed in the United States or any other country where we maintain facilities. By using the service, you consent to the transfer of information to countries outside of your country of residence.

8. Contact Information

For questions regarding this Privacy Policy or to exercise your data rights, please contact our data protection officer at:

Mandala Support Team Email: support+mandala@overarch.us